3 Client Retention Strategies That Work Better Than Social Media

You’ve nailed client attraction.

You’re delivering a great service.

So why do some of your best clients just… disappear?

We wrap up our veterinary marketing deep dive with a closer look at the “Keep” strategy: the most overlooked (yet often most impactful) piece of the business puzzle.

(💡Did you know that it's 16 times cheaper to keep an existing client than to gain a new one? 💡)

You’ll discover:

✅ Why perceived indifference is the #1 reason clients leave (and how to fix it fast)

✅ The 4-pillar framework for a rock-solid retention strategy

✅ Why “book them in now” beats reminders (every time)

✅ How clinics are using video + newsletters to outperform social media

✅ The power of personalised, automated messages and what most clinics get wrong about communication

✅ What your content must include to keep clients engaged (hint: it’s not that educational blog post that you thought was so amazing!)

Join us to build deeper loyalty and create a client base that sticks around for life.

After 15 years owning Practices and helping 257+ Veterinary Practice Owners, Sam's seen the same pattern: brilliant Vets grinding through long weeks, wondering why success still feels so far away. The answer isn't working harder. It's building a Practice that supports your life instead of consuming it.

Visit ⁠acceleratepracticeacademy.com⁠ to discover how Practice Owners across Australia, the US, New Zealand, and Canada learn to enjoy their Medicine, their Business, AND Life again — without the sacrifice.

You'll find free resources, real success stories, and ways to work with Sam directly.